2 1 compare ways to establish the communication and language needs wishes and preferences of an indi

2 1 compare ways to establish the communication and language needs wishes and preferences of an indi

It is really important to recognise that people are individuals. Translation or interpreting services. Gender differences: Female service users may not want a male carer.

principles of effective communication in health and social care

Confidential matters are generally not talked about over the telephone unless the person can be positively identified.

Identify the different reasons people communicate.

communication methods

Communication between colleagues is essential so that the service user is having the same care and needs by all members of their care team. Ensure confidential information is passed on only to others who have a right to it and who need to know it.

Ways to reduce barriers to effective communication

Their facial expressions, gestures and behaviours can be a fantastic source of information. Lack of attention and interest can often be a barrier of communication also. For example if we use slag the service user may not understand and what is acceptable in our culture may be an insult to another. Overview Standard 3 covers the area of communication, both with the people you care for and their families, as well as your colleagues and other professionals. Ensuring the support needed is available. Good communication with service users encourages participation in activities therefore promoting equality within the care setting. Some individuals may speak more formally, others informally. In this unit, we will focus on affirmative action and sexual harassment, two of the most hotly debated issues in human resources ethics. Cultural differences: some gestures can have different meaning in different cultures. Replacing poor lighting with brighter lighting. People communicate for lots of different reasons. There are many factors to consider when promoting effective communication. Password protecting electronic files. Outcome 6: Cooperating with other providers: People should receive safe and coordinated care when they move between different services. Importance of responding may include to provide an appropriate response, to promote empathy and shared understanding.

Environmental factors include lighting, temperature, seating, noise levels and space. SCIE has an e-learning resource on Particular Communication Needs which examines some of the barriers to communication.

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(DOC) Health And Social Care Level 3 Unit 1